Thursday, September 17 · 7:00 – 7:45 AM Morning Yoga
Session Leaders
Start your morning grounded, focused, and ready for the day ahead
Marci Howes
Marci is a RYT-500 yoga teacher who has been teaching since 2016 and practicing yoga since the mid-1990s. Rooted in Hatha yoga, her approach focuses on mindful movement, breath, and creating an accessible practice for all levels.
Anna Potter
Anna Potter is passionate about helping clients select and implement strategic service providers, improve processes, and leverage technology solutions that scale. With over 20 years of experience managing compensation, benefits, and global mobility programs in-house for large organizations, she has also developed a daily morning yoga practice that consists of studying yoga philosophy and incorporating movement and postures. Come learn some of the tools that help her remain steady, focused, and sane in this ever-changing industry and world.
Thursday, September 17 · 9:15 – 10:15 AM Keynote
“Rewire. Rethink. Relocate.” — The Psychology of Change
Dr. Christina Costa
Dr. Christina Costa, PhD is a Professor of Psychology at Wayne State University. She is a teacher, researcher, and speaker whose work bridges the science of learning with the principles of positive psychology. Her teaching and scholarship focus on how gratitude, resilience, and mindset shape wellbeing and academic success.
Drawing on her background in education and neuroscience, Dr. Costa partners with organizations to help teams apply evidence-based practices that boost engagement, motivation, and mental health. She herself was a daughter of an expat and understands first-hand the challenges and rewards of relocating.
Thursday, September 17 · 10:30 – 11:45 AM The Move Rewired
Heather Jamison
Heather Jamison is Vice President of Business Development at Corporate Living and a seasoned global mobility executive with 25+ years of experience supporting domestic and international relocations. She brings a strong track record of driving organizational growth through strategic account management, supplier partnerships, and employee-centric program design. Throughout her career at Global LT, BGRS, ReloDirect, and SIRVA Relocation, Heather has led complex mobility programs, streamlined operations, worked onsite at corporations, optimized relocation processes, and identified cost-saving and revenue-generating opportunities for corporate clients.
Heather is a CRP and GMS designee, holds a Six Sigma Green Belt, and currently serves as President of the Michigan Relocation Council, where she has been an active board member for over six years. She is recognized for her collaborative leadership style and practical, results-driven approach to global mobility. www.heathermariejamison.com
Panelists
Voices from across the household goods and relocation supply chain
Cliff Biermann, CRP, GMS
Cliff Biermann, CRP, GMS, is the Director of Client Development for Custom Movers Services and has more than 30 years of experience across the household goods transportation, corporate relocation, and global mobility industries.
Known for his collaborative approach and industry-wide perspective, Cliff works closely with moving companies, RMCs, and corporate clients to improve service quality, reduce risk, and enhance the employee relocation experience. He is passionate about identifying best practices, strengthening partnerships across the supply chain, and helping organizations understand how every service partner contributes to the success of a relocation program.
In addition to his professional experience, Cliff brings the perspective of a relocating employee and family member, having personally relocated his own family twice. That experience has reinforced his belief that every policy decision and every service interaction directly shapes the relocating employee’s experience. His unique combination of operational expertise, business development leadership, and firsthand relocation experience makes him a well-rounded voice on the challenges and opportunities facing today’s household goods and corporate mobility industry.
Cliff is a Chicago native but now lives in Alpharetta, GA with his wife, two daughters, and a menagerie of pets. He serves as Membership Co-Chair of the Metro Atlanta Relocation Council (MARC).
Stacy Churay
With nearly 15 years of experience in the relocation industry, Stacy Churay brings a deep understanding of global mobility and a proven track record of building lasting client partnerships. As Regional Manager — International Business Development, Stacy is responsible for cultivating and maintaining strategic relationships across the Midwest, supporting clients with tailored solutions.
Stacy is actively engaged in the mobility community and has held several leadership roles, including Vice President and Chair of Charitable Causes for the Corporate Relocation Council of Chicago. She also served on Worldwide ERC’s YP40 committee and continues to be an active member of WERC and many of its regional affiliate groups.
She holds WERC’s Certified Relocation Professional (CRP) and Global Mobility Specialist – Talent (GMS-T) designations, reflecting her ongoing commitment to professional development and industry best practices.
Kirk Parrish
A Texas-born and raised Marine Corps veteran, Kirk brings more than four decades of experience in the relocation and moving industry. His passion for the business began with his father, who owned and operated an Atlas agency for 25 years, providing him with a strong foundation and firsthand understanding of the industry from an early age. Today, he combines that deep industry knowledge with his military values of discipline, integrity, and commitment to deliver exceptional service to clients and partners.
Thursday, September 17 · 1:00 – 2:30 PM Corporate Learning Track — The Power Reset
The Power Reset — Recharge. Set Boundaries. Lead with Intention.
Cassie Sobelton
In today’s fast-paced workplace, resilience isn’t just about pushing through—it’s about knowing how to recharge, set healthy boundaries, and lead with intention. Drawing from her bestselling book The Power Reset, Cassie Sobelton explores why high-performing professionals often experience burnout despite their best intentions, and how small shifts in mindset and daily habits can create lasting change.
Designed specifically for corporate mobility professionals, this interactive session offers practical tools to help attendees manage stress, protect their energy, strengthen resilience, and continue supporting others without losing themselves in the process. Participants will leave feeling renewed, empowered, and equipped with strategies they can apply immediately—both at work and in life.
Cassie is a bestselling author, corporate wellness expert, keynote speaker, and founder of Wellness Collection. Drawing on her background in executive leadership, corporate wellness, and personal transformation, she equips professionals with practical strategies to manage stress, prevent burnout, establish healthy boundaries, and sustain energy without sacrificing performance.
Thursday, September 17 · 1:00 – 2:30 PM Supplier & Partner Track — Rewire Your Career
Lisa Fontana, CRP, GMS-T
Lisa Fontana, CRP, GMS-T, is a Senior Strategic Account Executive at Rocket Mortgage with more than 35 years of experience spanning relocation, real estate, financial services, and business development. Throughout her career, Lisa has been a passionate advocate for the power of industry involvement, continuing education, and building genuine relationships.
Lisa has a long history of leadership within the relocation community. She has twice served as President of the Michigan Relocation Council (MiRC), formerly the Detroit Regional Relocation Council (DRRC), and currently serves as President of the Tennessee Relocation Council. She has also held a board position with the Northeast Ohio Relocation Roundtable (NEORR) and has remained actively involved with WERC and regional relocation organizations throughout her career.
Her connection to the Great Lakes Relocation Conference (GLRC) makes moderating this year’s Rewire Your Career panel especially meaningful. Lisa led GLRC in 2014 in Detroit while serving as DRRC President, co-chaired the conference as MiRC Vice President when it returned to Detroit in 2019, and helped lead GLRC again in 2022 as a NEORR Board member when the conference was held in Cleveland following the pandemic.
A longtime holder of WERC’s Certified Relocation Professional (CRP) and Global Mobility Specialist – Talent Management (GMS-T) designations, Lisa believes some of the most valuable career opportunities begin by showing up, getting involved, continuing to learn, and building genuine relationships. Her own career has been shaped not only by the positions she has held, but also by the mentors, colleagues, friendships, and opportunities she has gained through decades of industry involvement.
Lisa also currently serves her second term as Co-Chair of Move For Hunger’s Corporate Action Network, continuing her commitment to giving back both within and beyond the mobility industry.
Now based in Venice, Florida, Lisa enjoys the sunshine and Gulf Coast with her husband and their beloved yellow lab, Henry Ford Fontana. She believes strongly in giving back, staying connected, and helping others discover the career-changing value of getting involved.
Panelists
Practitioners bringing perspective from across the industry
Mark Bicocchi
Mark Bicocchi is the Global Mobility Program Manager at Driscoll’s, the world’s leading fresh berry company, where he oversees the US Domestic and International Relocation, Immigration and Tax services functions. Driscoll’s is headquartered in Watsonville, CA, while Mark works remotely out of Northern VA. The Mobility program at Driscoll’s houses close to 125 employees spanning 9 countries of operations. Mark has 21 years of Global Mobility experience – prior to Driscoll’s, Mark served as Senior Manager of Global Mobility at Hilton, in McLean, VA for 9 years. Mark also served as Regional Team Lead, Global Mobility, at Lockheed Martin, in Bethesda, MD for 10 years. Prior to his shift toward Mobility and Expatriate administration, Mark worked in Risk Management for Marriott International, Inc., in Bethesda, MD for 5 years, where he started his career after college.
Mark graduated from Mount Saint Mary’s University in Emmitsburg, MD in 1999 with a BA in International Business, and an MBA (also from Mount Saint Mary’s U) in 2008. He obtained the GMS-T certification in 2017 and remains an active member of the WERC forums, serving as President of the Virginia Area Relocation Council (VARC) Board of Directors in Virginia. Mark is fluent in Italian and Spanish, and has a passion for both customer service and building relationships. When he is not working, you can usually find him on a ballfield coaching his two boys.
Tessa Boone
Backed by two decades of global mobility experience, Ms. Tessa Boone leverages deep subject-matter expertise and strategic agility to direct cross-border talent movement and executive mobility policy. In alignment with her 20 years of industry leadership, she advises senior executives on mobility strategy, oversees regional operations into and within the Americas, and leads expatriate compensation management. Ms. Boone’s proven track record includes implementing global policy frameworks, directing high-performing teams, and driving vendor transitions for fully-outsourced global programs.
A member of Benivo’s Global Mobility Top 100 (2021) and Top 250 Most Admired Corporate Professionals (2022), she holds degrees from Bowling Green State University (M.A.) and Wittenberg University (B.A.) and resides in High Point, North Carolina.
Justin Dauenhauer
Justin Dauenhauer is Vice President of Business Development at The Tomlinson Family of Companies, a real estate brokerage with 28 offices across three states — with five years in the relocation industry. His growth momentum has been built through hands-on volunteer leadership: Website Chair for the Rocky Mountain Relocation Council, then Events Chair and Sponsorship Chair for the Puget Sound Relocation Council, where he now serves as Education Chair.
He holds the CRP designation, serves as President of the American Relocation Alliance, and sits on WERC’s Emerging Leaders Advisory Council.
Kristin M. Peterson
Kristin Peterson joined Bridgestone Americas, Inc. in Nashville, TN in December 2018, growing her career in Global Mobility to serve as the Senior Manager, West Global Mobility for The Americas and EMEA regions. Kristin has a small but mighty team working in the U.S. (remotely from NY & FL), Belgium, Hungary and Brazil. She feels fortunate to have the opportunity to share her passion for Global Mobility at Bridgestone, serving her teammates during their life-changing moments. Prior to Bridgestone, she enjoyed over 6 years working as an HR Manager and running the mobility program for Louisiana-Pacific Corporation.
Kristin has spent 14 years in the global mobility industry and credits the Tennessee Relocation Council as a contributor to her growth. She has met, grown and fostered relationships with members who she considers partners and friends. Kristin previously served on the TRC Board of Directors in January 2016 as the Programs Chair, Vice President in 2017, President in 2018 and Advisor in 2019. Kristin returned to the TRC BOD in 2025 as Communications Co-Chair and is serving this year as Vice President. Kristin relocated from Chicago, IL to Nashville, TN with her husband in 2012. She has three children who are her world. She is a self-proclaimed “relocation nerd” and is thankful to work in this industry. The relationships built, and the education shared in this industry are unique and special.
Sawsan Shami
Sawsan Shami is Director of Global Client Solutions at Suddath, a leading relocation and household goods moving company with more than 100 years of experience helping organizations, their employees and families move around the globe. She partners with mobility leaders to design household goods programs that support talent mobility and drive organizational growth.
Sawsan holds the GMS-T® designation from Worldwide ERC® and serves on the board of directors for multiple relocation councils (SRRC & CMARC), while also being a member of the FIDI 39 Club from the FIDI Global Alliance group.
Thursday, September 17 · 2:45 – 3:30 PM Breakout Session — True, False or Just Flat-Out Illegal Now: Immigration Myths
Ginny Taylor, CRP | SGMS
Ginny brings almost 40 years of global mobility experience to her work consulting with corporations on their relocation and mobility programs, helping evaluate needs, financial impact, and strategic direction while recommending competitive, culturally aligned programs grounded in industry best practices. Before joining NEI in 2022, she built her career across destination services, title services, real estate, household goods, and global relocation management.
A Certified Relocation Professional (1992) and Global Mobility Specialist (2003), Ginny is a recipient of Worldwide ERC’s Meritorious Service Award and has been a longtime industry leader — serving on the Relocation Director’s Council Board and Advisory Board, plus holding leadership roles with regional WERC groups from early in her career to present day. Ginny is also regularly asked to speak, moderate, and serve on panels at industry events.
Panelists
Practitioners bringing perspective from across the industry
Susanne Fleeman
Susanne Fleeman is the Senior Mobility Analyst at Diebold Nixdorf, where she leads the Global Mobility program worldwide. She has 20+ years of experience in international and domestic relocations, as well as immigration, with experience working in both the US and Europe. Outside of work, Susanne enjoys traveling and reading.
Soo Gurtcheff-Smit
As Senior Manager at Newland Chase Consulting, Soo advises a diverse portfolio of clients on immigration and compliance strategies, multi-jurisdictional research consultations, and complex assignment planning. With 15 years of experience in global corporate immigration, Soo has held a variety of positions throughout her tenure, including product manager, researcher and knowledge management lead, and case consultant.
Soo is especially passionate about the intersection of technology and access to information. She serves as the liaison between Newland Chase Consulting and the technology team on knowledge library infrastructure, and her most recent work includes assisting with the development of TripAssure, the firm’s business travel assessment tool. Soo is located in Minneapolis, Minnesota, and holds a Bachelor’s Degree in Political Science and English Literature from St. Olaf College.
Michael Harris
Michael is a Senior Associate in Fragomen’s Detroit office, where he focuses his practice on business immigration matters. He represents clients across a variety of industries, including the automotive, technology, media, science, engineering, research, industrial, manufacturing, financial, entertainment and medical sectors.
Michael’s broad immigration experience includes H-1B, L, TN, O and E visas, as well as PERM labor certification, immigrant petitions and national interest waivers. Michael has also managed EB-5 entrepreneur, investor and corporate matters, including I-526 petitions and I-829 petitions. He also has extensive experience with recruiting and managing junior attorneys, legal assistants and contracted staff.
Michael has hosted and moderated seminars and conferences on business and investor-based immigration topics, both domestically and internationally.
Ebony Thompson
Ebony Thompson is a Global Mobility professional with extensive experience managing domestic and international relocation, immigration, and workforce mobility programs. In her role with Lucid Motors, she supports employee mobility initiatives across the United States and globally, partnering with business leaders, HR, Talent Acquisition, immigration counsel, and relocation service providers to deliver compliant and employee-focused mobility solutions.
A recognized leader in the mobility industry, Ebony serves as Registration Co-Chair for the 2026 Great Lakes Relocation Council (GLRC), Board Membership Chair for the Michigan Relocation Council (MiRC), and actively contributes to WERC, Benivo Changemakers, and Global Mobility Journeys. She has been recognized as a Global Mobility Top 250 Women Leader and a Global Mobility Top 100 Diversity Champion.
Sharon Warchol
Sharon Warchol is an experienced Immigration and Global Mobility professional with more than 15 years of expertise in U.S. immigration, corporate compliance, and workforce mobility. As North America Mobility & Immigration Manager at Stellantis, she leads immigration and domestic mobility programs, advises business leaders on immigration strategy and risk management, and oversees vendor partnerships and program operations.
Thursday, September 17 · 2:45 – 3:30 PM Breakout Session — How I Wish I Built My Mobility RFP
Devin-Jean McCormack
Devin-Jean McCormack is a Senior Associate on Marsh’s Workforce and Rewards team, based in Austin, Texas. She joined Marsh in January 2020, bringing five years of experience in cultural consulting with a focus on awareness training. Earlier in her career, she lived and taught in Ireland, Cyprus, and Barbados, building a strong foundation in cross-cultural communication and global perspective.
At Marsh, Devin-Jean has led and supported strategic program management initiatives, with particular expertise in RFI/RFP facilitation, assessment, and evaluation. Her work spans the Mobility, Technology, and Tax/Immigration sectors, where she is especially focused on driving more efficient, effective, and scalable processes.
She holds a bachelor’s degree in Communication, with a minor in Global Tourism, from PSU, and a master’s degree in Intercultural Service, Leadership & Management from the SIT Graduate Institute.
Panelists
Practitioners bringing perspective from across the industry
Patricia Cahall
Patricia Cahall is a Senior Manager of Global Mobility at EssilorLuxottica with more than 20 years of HR experience. She leads global mobility programs spanning immigration, relocation, expatriate tax, compliance, and mobility strategy, supporting 300+ visa-sponsored employees and 100+ annual relocations. Patricia is passionate about creating mobility programs that balance business needs, compliance, and a positive employee experience.
Michele Esper
Michele Esper is currently serving as the Manager, Global Mobility at Goodyear Tire and Rubber. With nearly two decades of experience in this field, Michele manages international moves and assignments across Latin America for the company.
Her journey in Global Mobility began with her tenure at SIRVA Relocation, where she honed her skills and expertise through various roles, gaining invaluable insights into the complexities of managing global talent mobility.
Melanie Klaschka, CRP, GMS
Melanie Klaschka is a senior global mobility and relocation professional with extensive experience partnering with corporations to design, optimize, and execute effective mobility programs. She works closely with clients to diagnose program challenges, develop forward-thinking mobility policies, and deliver data-driven, people-centered solutions that support both business objectives and employee experience.
With deep expertise across domestic and international relocation, policy strategy, supplier management, and stakeholder engagement, Melanie holds the Certified Relocation Professional (CRP) and Global Mobility Specialist (GMS) designations. She actively serves on multiple regional ERC® boards and committees, including as Vice President for the Northeast Ohio Relocation Roundtable, New Jersey Relocation Council, Philadelphia Area Relocation Council, and the Relocation Council of Central Ohio.
Keith Shafer
Keith Shafer is Senior Manager of Global Mobility & Immigration at Salesforce. Based in Ann Arbor, Keith has been with Salesforce for over 8 years, supporting and designing their global mobility and immigration programs.
Thursday, September 17 · 2:45 – 3:30 PM Breakout Session — Rethink Your Workflow: AI Beyond the Prompt
Presenters
Builders working at the edge of AI and immigration
Don Collins
Don Collins is the Growth Lead at Ellis, where he drives the roadmap for Ellis’s core immigration platform in partnership with the engineering, design, and legal teams. Before Ellis, Don was Executive Director of The Parachute Project in Brooklyn and a Product Manager at LoopUp in San Francisco. He holds a Bachelor of Commerce from the University of Galway.
Dorothy Ren
Dorothy Ren is a Founding Engineer at Ellis, where she builds tools that help legal teams streamline the visa application process. She brings a decade of experience at early-stage startups across engineering, product, and investing, including product roles at Carefull (family financial management) and Chord (e-commerce data platforms). Dorothy holds a BA in Economics from Wellesley College.
Thursday, September 17 · 3:45 – 5:00 PM Cultural Training — Rewire, Rethink, Relocate: Communicating Across Cultures
Mary Alice
Mary Alice is a cultural trainer and consultant. She graduated with a Bachelor of Arts degree in Communications with minors in French and Business from John Carroll University and was the first woman to give the Millor Orator address to the graduating class. She continued her education at the Hiroshima Nihongo Gakko studying Japanese language and culture.
Mary Alice spent 14 years in the television broadcasting industry producing evening news programs, live talk shows, documentaries, commercials and marketing videos. She also created a consumer investigation unit and edited both news programs and documentaries. She received three Emmy Awards for her work in television. In addition, one of her documentaries received awards from the International TV and Film Festival of New York and from Women in Communications.
Mary Alice lived in Japan for six years and traveled extensively in the Asia-Pacific region and in Europe. While living in Japan, she presented seminars on cultural sensitivity to the Japanese and American media and presented cross-cultural programs to the Suzugamine Women’s College, the Hiroshima Castle, the Signpost Magazine and the Hiroshima Fire Department.
In addition to her language and culture studies, Mary Alice acted as a consultant between the Detroit Regional Chamber of Commerce and the Hiroshima Chamber of Commerce developing business opportunities for Michigan based companies. She also worked to establish an agreement of cooperation between WXYZ-TV and Hiroshima Home TV and facilitated an alliance to share exhibitions and explore future joint cultural endeavors between the Detroit Institute of Art and the Hiroshima City Museum of Contemporary Art.
For over twenty-two years, Mary Alice has designed and facilitated programs on Multi-Cultural Diversity, Cultural Adjustment and Cross-Cultural Effectiveness in the Global Workplace for corporations worldwide. She has conducted cross-cultural and intercultural training for international executives and relocating families for many multinational companies including General Motors, Ford Motor, Volkswagen, Daimler Chrysler, Bosch, Forvia, Isuzu, Yazaki, Toyota, Nissan, Lexmark, Amway, Steelcase, Stryker, Pfizer, AbbVie, UPS, Dow, ADM and Cathay Pacific Airlines.
Friday, September 18 · 11:15 AM – 12:15 PM Forward Looking: A Fireside Chat on What’s Next
Speakers and bios will be available soon.



